What is a WhatsApp CRM and how does Waiflow work?

A WhatsApp CRM connects your WhatsApp Business to lead management, team collaboration, and sales automation. Waiflow works by linking your existing WhatsApp number—just scan a QR code like WhatsApp Web—and instantly gives your team a shared inbox, lead tracking, and automated follow-ups.

Can my whole team use one WhatsApp number at the same time?

Yes! Waiflow lets unlimited team members access and respond from a single WhatsApp number simultaneously. You can assign conversations, leave internal notes, and see exactly who replied to whom—all in real-time.

How do I track which ads and campaigns generate leads?

Create campaigns in Waiflow with specific keywords, and we automatically match incoming messages to the right campaign. See exactly which marketing efforts drive real conversations. UTM parameter tracking is coming soon for even deeper attribution insights.

Is Waiflow secure and GDPR compliant?

Absolutely. Waiflow uses end-to-end encryption, is fully GDPR compliant, and processes payments securely through Stripe. Your business conversations and customer data stay private and protected.

Do I need to change my WhatsApp number or lose chat history?

No! Keep your existing WhatsApp number and all your chat history. Waiflow connects to your current account—there's no migration, no lost conversations, and customers won't notice any change.

How much does WhatsApp Lead Manager software cost?

Waiflow offers two plans: Starter at $19/month for individuals, and Business at $79/month for teams with AI integration. No per-user fees, no hidden costs.

Can I send automated WhatsApp reminders and follow-ups?

Yes! Schedule appointment reminders, payment follow-ups, and automated messages. Set up bulk messaging for announcements and use smart templates with dynamic fields to personalize every message at scale.

How is Waiflow different from WhatsApp Business app?

WhatsApp Business is designed for single users. Waiflow adds team collaboration, lead source tracking, CRM pipelines, automation, and analytics—everything you need to scale beyond basic messaging into a full sales operation.

Smart Automation

Automate the Repetitive, Focus on Closing Deals

Set up once, let it run. Scheduled messages, follow-up reminders, and auto-replies save your team hours every single day.

Get Started with Automation

Scheduled Messages

Plan and queue messages for the perfect time. Reach contacts even when your team is offline.

Follow-Up Reminders

Never forget a lead. Automatic reminders based on last interaction and lead status.

Auto-Replies

Instant responses to common questions. Keep leads engaged 24/7 without any manual effort.

Message Templates

Pre-built templates with dynamic fields. Send consistent, professional messages in one click.

Quick Replies

Keyboard shortcuts for frequent responses. Cut response time from minutes to seconds.

How Automation Works

Set Up

Create templates, schedule messages, and configure auto-reply rules in minutes.

Activate

Turn on automation sequences and let them run on your schedule.

Monitor

Track automation performance and adjust triggers and templates based on engagement data.

Automate the Repetitive, Focus on Closing Deals

Scheduled Messages

Follow-Up Reminders

Auto-Replies

Message Templates

Quick Replies

How Automation Works

Set Up

Activate

Monitor

Related Features

Campaign Management

Notifications

AI Features

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